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Common Questions

Find answers to the most commonly asked questions.

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We value your input and will be happy to answer your questions. A UnitedHealthcare® Customer Service representative will call you shortly at the number you provided

Your request has been received

We value your input and will be happy to answer your questions. A UnitedHealthcare® Customer Service representative will call you shortly at the number you provided

We’ll call you.

Request a phone call from a Customer Service Advocate.

REQUEST A CALL

Select the topic of your question and enter your phone number to receive a call from a Customer Service Advocate.

I have a question about:

Phone number:

Enter your phone number like this: 111-111-1111 Enter your phone number like this: 111-111-1111

CANCEL

You are not auhtorised to submit a question on behalf of member

Your request has been received

We value your input and will be happy to answer your questions. A UnitedHealthcare® Customer Service representative will call you shortly at the number you provided.

Your request has been received

We value your input and will be happy to answer your questions. A UnitedHealthcare® Customer Service representative will call you shortly at the number you provided.

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Plan Member ID

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Providing a different email address will not change the address we retain on file for your account. The email address you provide above will only be used for messages between you and Customer Service.

CANCEL

You are not authorized to submit a question on behalf of the member

Help With Your Plan

UnitedHealthcare^®Customer Service Advocates are ready to answer your questions and provide helpful information.

Plan Support

Customer Service Advocates are ready to answer your questions and provide helpful information.

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TTY users, call tel:{{phoneHoursAddressModel.Medical.tty}}

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TTY users, call tel:{{phoneHoursAddressModel.Claims.tty}}

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INFORMACIÓN EN ESPAÑOL keyboard_arrow_down

Para información en español, por favor llame al departamento de atención al cliente [de UnitedHealthcare] al número que aparece en la parte posterior de su tarjeta de membresía.

VEA LOS BENEFICIOS Y RECURSOS EN ESPAÑOL

Help With This Website

Customer Service Advocates are available to assist you with password resets, technical issues and suggestions for improvement to the website.

Help With This Website

UnitedHealthcare^®Customer Service Advocates are available to assist you with password resets, technical issues and suggestions for improvement to the website.

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TTY users, call tel:{{phoneHoursAddressModel.Technical.tty}}

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TTY users, call tel:{{phoneHoursAddressModel.Technical.tty}}

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tel:{{phoneHoursAddressModel.Medical.phone}}

TTY users, call tel:{{phoneHoursAddressModel.Medical.tty}}

{{phoneHoursAddressModel.Medical.weekend.am}} {{phoneHoursAddressModel.Medical.weekend.pm}} {{phoneHoursAddressModel.Medical.weekend.zone}} {{phoneHoursAddressModel.Medical.weekend.range}}

{{phoneHoursAddressModel.Medical.address.city}}, {{phoneHoursAddressModel.Medical.address.state}}, {{phoneHoursAddressModel.Medical.address.zip}}

tel:{{phoneHoursAddressModel.Claims.phone}}

TTY users, call tel:{{phoneHoursAddressModel.Claims.tty}}

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Common Questions

Find answers to the most commonly asked questions.

View Questions

Help With Your Plan

UnitedHealthcare^®Customer Service Advocates are ready to answer your questions and provide helpful information.

Plan Support

Customer Service Advocates are ready to answer your questions and provide helpful information.

tel:{{phoneHoursAddressModel.Technical.phone}}

TTY users, call tel:{{phoneHoursAddressModel.Technical.tty}}

{{phoneHoursAddressModel.Technical.weekend.am}} {{phoneHoursAddressModel.Technical.weekend.pm}} {{phoneHoursAddressModel.Technical.weekend.zone}} {{phoneHoursAddressModel.Technical.weekend.range}}

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TTY users, call tel:{{phoneHoursAddressModel.Technical.tty}}

{{phoneHoursAddressModel.Technical.weekend.am}} {{phoneHoursAddressModel.Technical.weekend.pm}} {{phoneHoursAddressModel.Technical.weekend.zone}} {{phoneHoursAddressModel.Technical.weekend.range}}

tel:{{phoneHoursAddressModel.Medical.phone}}

TTY users, call tel:{{phoneHoursAddressModel.Medical.tty}}

{{phoneHoursAddressModel.Medical.weekend.am}} {{phoneHoursAddressModel.Medical.weekend.pm}} {{phoneHoursAddressModel.Medical.weekend.zone}} {{phoneHoursAddressModel.Medical.weekend.range}}

{{phoneHoursAddressModel.Medical.address.city}}, {{phoneHoursAddressModel.Medical.address.state}}, {{phoneHoursAddressModel.Medical.address.zip}}

tel:{{phoneHoursAddressModel.Claims.phone}}

TTY users, call tel:{{phoneHoursAddressModel.Claims.tty}}

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INFORMACIÓN EN ESPAÑOL keyboard_arrow_down

Para información en español, por favor llame al departamento de atención al cliente [de UnitedHealthcare] al número que aparece en la parte posterior de su tarjeta de membresía.

VEA LOS BENEFICIOS Y RECURSOS EN ESPAÑOL

Help With This Website

Customer Service Advocates are available to assist you with password resets, technical issues and suggestions for improvement to the website.

Help With This Website

UnitedHealthcare^®Customer Service Advocates are available to assist you with password resets, technical issues and suggestions for improvement to the website.

tel:{{phoneHoursAddressModel.Technical.phone}}

TTY users, call tel:{{phoneHoursAddressModel.Technical.tty}}

{{phoneHoursAddressModel.Technical.weekend.am}} {{phoneHoursAddressModel.Technical.weekend.pm}} {{phoneHoursAddressModel.Technical.weekend.zone}} {{phoneHoursAddressModel.Technical.weekend.range}}

tel:{{phoneHoursAddressModel.Technical.phone}}

TTY users, call tel:{{phoneHoursAddressModel.Technical.tty}}

{{phoneHoursAddressModel.Technical.weekend.am}} {{phoneHoursAddressModel.Technical.weekend.pm}} {{phoneHoursAddressModel.Technical.weekend.zone}} {{phoneHoursAddressModel.Technical.weekend.range}}

tel:{{phoneHoursAddressModel.Medical.phone}}

TTY users, call tel:{{phoneHoursAddressModel.Medical.tty}}

{{phoneHoursAddressModel.Medical.weekend.am}} {{phoneHoursAddressModel.Medical.weekend.pm}} {{phoneHoursAddressModel.Medical.weekend.zone}} {{phoneHoursAddressModel.Medical.weekend.range}}

{{phoneHoursAddressModel.Medical.address.city}}, {{phoneHoursAddressModel.Medical.address.state}}, {{phoneHoursAddressModel.Medical.address.zip}}

tel:{{phoneHoursAddressModel.Claims.phone}}

TTY users, call tel:{{phoneHoursAddressModel.Claims.tty}}

{{phoneHoursAddressModel.Claims.am}} {{phoneHoursAddressModel.Claims.pm}} {{phoneHoursAddressModel.Claims.zone}} {{phoneHoursAddressModel.Claims.range}}

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Help & Contact Us

Help & Contact Us.

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Common Questions

We’ll call you.

You are not auhtorised to submit a question on behalf of member

We’ll call you.

You are not auhtorised to submit a question on behalf of member

You are not authorized to submit a question on behalf of the member

Email Us

You are not authorized to submit a question on behalf of the member

Help With Your Plan

Plan Support

Help With This Website

Help With This Website

Common Questions

Help With Your Plan

Plan Support

Help With This Website

Help With This Website